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Terms and Conditions

Venue Entry Conditions

COVID – If you are feeling unwell, please stay at home. Patrons who are from or have visited a NSW Health declared “hotspot” may be refused entry. Patrons with cold or flu like symptoms may be refused entry. The NSW Services App will be utilised for checking in at the arena. Patrons will need to show the ice rink staff their successful check in prior to entry. These records will only be used for tracing COVID-19 infections. Patrons are to follow all social distance markings and signage on the premises.

PASS OUTS – Pass outs will not be permitted during sessions. Once a patron has left the venue, re-entry will be denied.

SKATE AT YOUR OWN RISK –  It is an express condition of entry that entrants / patrons agree and acknowledge that there is an obvious and inherent risk of injury when skating and the entrant / patron agrees to voluntarily assume all risk of loss including personal injury howsoever caused to the fullest extent permitted at Law. Skaters are recommended to wear protective helmets (which are available or bring their own cycling helmet).  Skaters are also encouraged to wear their own elbow, knee pads and wrist guards to minimise injury.

SNACK BAR – Our Snack Bar will provide all of your food and drink needs – please do not bring food or drink from outside into the venue.

RIGHT TO EVICT– MA Ice Rinks Pty Ltd retains the right to evict you from their premises if they form the view that you are: intoxicated; or have found you to have purposefully damaged or vandalised the ice or ice rink fittings or fixtures; or you have not complied with their terms and conditions.

By entering Erina Ice Arena, you are agreeing to follow the above conditions. If these conditions are not followed, ice rink management reserves the right to ask patrons to leave the premises.

Product Payment and Refund Conditions

BIRTHDAY PARTIES 

  • You will be required to pay a non-refundable deposit at the time of booking
  • You may change your party to another date if circumstances prevent the party from being finalised. 
  • On the Thursday prior to your party date, you will be required to pay the final payment for a confirmed number of party guests. 
  • No changes to final numbers will be accepted after this time. 
  • Proceeding with the final payment means that you understand our terms and conditions. 
  • Cancellation of a booking is an automatic forfeit of any payments made.

SKATE SCHOOL PASSES  

  • Passes are not transferable or refundable.
  • Passes will not be replaced if lost, stolen or damaged. Management reserves the right to charge a fee if a new pass is required.
  • Each pass is for one skater only and can only be used by the person whose name is on the pass.
  • Passes are only valid for the skate school term they are purchased in. All passes are marked with an expiration date, pass and offers will not be accepted after this date.
  • Pass is valid for skate school sessions and other events or sessions named on the pass only. 
  • Passes will be punched off by staff on arrival. If not shown upon entry, the session will have to be paid for.
  • Missed classes can be made up on another day, but only during the current term.
  • Terms and conditions for offers on passes vary between terms. All of these terms and conditions must be followed.
  • When purchasing a skate school pass you are agreeing to comply with all terms and conditions.
  • Management reserves the right to change sessions times and prices as required.

GROUP BOOKINGS

  • You will be required to pay a non-refundable deposit at the time of booking
  • You may change your booking to another date if circumstances prevent the group booking from being finalised. 
  • Cancellation of a booking is an automatic forfeit of any payments made.

SESSION PASSES – Ice Hockey, Figure Sessions, Public Sessions, Coffee Club, Playgroup

  • Passes are not transferable or refundable.
  • Passes will not be replaced if lost, stolen or damaged. Management reserves the right to charge a fee if a new pass is required.
  • Each pass is for one skater only and can only be used by the person whose name is on the pass.
  • Passes will be punched off by staff on arrival. If not shown upon entry, the session will have to be paid for.
  • Management reserves the right to change sessions times and prices as required.

Terms of Website Use

This page sets out the terms on which you may access and make use of our website www.erinaicearena.com.au, as a guest. Please read these terms of use carefully before you start to use the site. By using the Site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using the Site.

www.erinaicearena.com.au  is a site operated by MA Ice Rinks Pty Ltd. We are registered in Australia under ACN 633841415 Our ABN is: 11633841415.

Privacy

The MA Ice Rinks Pty Ltd privacy policy is incorporated into these terms of use.

Accessing the site

Access to the Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on the Site without notice. We will not be liable if for any reason the Site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of the Site, or our entire site.

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in the Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from the Site for your personal reference. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on the Site must always be acknowledged. You must not use any part of the materials on the Site for commercial purposes without obtaining a license to do so from us or our licensors. If you print off, copy or download any part of the Site in breach of these terms of use, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

The information contained within this Site (including programming scripts, graphics and logos) are copyright of MA Ice Rinks Pty Ltd and its affiliates.

Trademarks

The trademarks appearing on this Site are primarily trademarks of MA Ice Rinks Pty Ltd. Other trademarks displayed on the Site are trademarks of their respective owners. Nothing contained on this Site should be construed as granting any license or right of use of any trademark displayed on the Site without the express written permission of MA Ice Rinks Pty Ltd or the third party owner.

Reliance on information posted

MA Ice Rinks Pty Ltd does not guarantee the accuracy of information on the Site. MA Ice Rinks Pty Ltd does not accept liability for any reliance made upon information on the Site. Before acting in relation to information on the Site, MA Ice Rinks Pty Ltd encourages that a viewer seeks third party verification of such information.

Our liability

The material displayed on the Site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

(1) all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;

(2) any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the Site or in connection with the use, inability to use, or results of the use of the Site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and
  • for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.

Prohibited Uses

You may use the Site only for lawful purposes. You may not use the Site:

  • in any way that breaches any applicable local, national or international law or regulation;
  • in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  • to transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam); or
  • to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

 You also agree:

  • not to reproduce, duplicate, copy or re-sell any part of the Site in contravention of the provisions of our terms of website use;
  • not to access without authority, interfere with, damage or disrupt any part of the Site including;
  • any equipment or network on which the Site is stored;
  • any software used in the provision of the Site; or
  • any equipment or network or software owned or used by any third party. 

Suspension & termination policy

MA Ice Rinks Pty Ltd holds the exclusive right to determine, at its sole discretion, whether there has been a breach of these terms and conditions. If it is deemed by MA Ice Rinks Pty Ltd that a breach of these terms has occurred, MA Ice Rinks Pty Ltd has the right to take any action that is reasonable.

Failure to comply with these terms of use constitutes a material breach of these terms of use and may result in our taking all or any of the following actions:

  • immediate, temporary or permanent withdrawal of your right to use the Site;
  • immediate, temporary or permanent removal of any posting or material uploaded by you to the Site;
  • issue of a warning to you;
  • legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
  • further legal action against you; or
  • disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of these terms of use. The responses described in these Terms of use are not limited, and we may take any other action we reasonably deem appropriate.

Initiation bookings & guests policy

To initiate a booking, you may be required to provide valid identification and the relevant receipt number of the booking. If you do not provide valid identification and the relevant receipt number, you may not be entitled to access the booking.

Any person listed as a guest on a booking can initiate the booking at the discretion of the venue. MA Ice Rinks Pty Ltd advises that in order for your guests to initiate the booking, they provide a copy of the relevant receipt number of the booking and a valid identification.

Accounts, payments & refund policy

BOOKING ONLINE Deposits or full payments can be paid via Credit Card/Debit Card (Visa and Mastercard only) through the Roller payments system. The amount required is dependent on the terms of the reservation. You will be provided with an automatically generated email receipt of all monetary transactions made through Roller. Upon making a direct payment for an online booking, you will be charged a 3% transaction fee that is not recoverable under any circumstances. If you are entitled to a refund, the amount of refund will be credited directly to the card that was used for the payment. 

OVER THE PHONE –  Payments can be paid via Credit Card/Debit Card (Erina Ice Arena only accepts Visa or Mastercard). The amount required is dependent on the terms of the reservation. If you require a receipt, please request directly from MA Ice Rinks Pty Ltd by contacting [email protected]

RESERVATIONS – All cancellation and refund policies applicable to each product as listed in this terms and conditions . They are provided to you prior to you confirming your booking and also in the booking confirmation email that is sent to you via email.

DISPUTES – If you have a dispute regarding the amount of the refund given to you, you will be required to resolve the issue directly with MA Ice Rinks Pty Ltd.  MA Ice Rinks Pty Ltd has all rights to reject and evict you from their premises at their discretion. In cases where a refund has been made, and  the amount refunded was incorrect, MA Ice Rinks Pty Ltd reserves all rights to amend this transaction at its discretion.

Venue Autonomy

Making a booking on the MA Ice Rinks Pty Ltd platform does not entitle you to automatic entry. By making a booking on MA Ice Rinks Pty Ltd you accept and acknowledge the risk that you may be refused entry for failure to comply with the terms of entry and conditions of the venue of your booking.

MA Ice Rinks Pty Ltd also retains the right to evict you from their premises if they form the view that you are intoxicated or have not complied with their terms and conditions. Making a booking in no way limits or restricts this right. By making a booking with MA Ice Rinks Pty Ltd you accept and acknowledge the risk that you may be evicted from the venue for failing to comply with the terms of entry and conditions of that venue.

If you have an issue or complaint regarding the terms and conditions of entry, the onus is on you to make such a complaint directly to [email protected]

Information about you and your visits to the site

All information that is required during the booking process will be stored on our database. MA Ice Rinks Pty Ltd may use this information at anytime provided the purpose of use is sufficiently relevant to the ongoing operation of MA Ice Rinks Pty Ltd.  MA Ice Rink Pty Ltd has rights to use the information for your booking at their discretion. This information includes; full name, email address, contact number and other details specific to your booking.

Booking online, over the phone or by email in no way restricts the right of MA Ice Rinks Pty Ltd to refuse entry if it forms the view that you have not complied with its terms and conditions of entry to the venue. 

By using the Site, you consent to such processing and you warrant that all data provided by you is accurate.

Viruses, hacking and other offences

You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you may have committed a criminal offence. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any material posted on it, or on any website linked to it.

Linking to and from the site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you.

The Site must not be framed on any other site, nor may you create a link to any part of the Site other than the home page. We reserve the right to withdraw linking permission without notice. If you wish to make any use of material on the Site other than that set out above, please address your request to [email protected]

Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on the Site.

Governance

The Terms and Conditions are governed by the laws of New South Wales. By using this site, you irrevocably and unconditionally submit to the non-exclusive jurisdiction of this State.

Your concerns

If you have any concerns about material which appears on the Site, please contact [email protected]